Requirements of the Post

• A hands-on, proactive approach to team work.
• Understanding the responsibility of working with vulnerable adults.
• Ability to work as a member of a team and on their own.
• Good written and spoken English - to a level capable of accurately recording notes and communicating effectively with people.
• Completion of the Care Certificate for which training is provided
• Compliance with all training, safeguarding and regulatory requirements relating to the provision of care  for vulnerable adults for which you will receive detailed guidance and training

Main purpose of the position

• The role of the Support Worker is to provide opportunities for client users to build friendships, develop social skills and increase service user’s confidence.
• To undertake the safe transportation of all passengers.
• To have regard for the general welfare of passengers and to promote their safety.
• Promote and encourage independence.
• To ensure that all the support needs of service users are met in full, in accordance with the care plan.
• To record accurate, legible records of the care given in accordance with the care plan.
• To report any change of circumstances to a service user’s health or environment to your Line Manager.
• To preserve the privacy, confidentiality and dignity of individual service users and demonstrate an understanding of their rights.
• To work”with” service users to achieve outcomes, rather than work “for” them.
• To be committed and dedicated in assisting client users to achieve their personal goals.
• Supporting service users to regain life skills through group activities.

Responsibilities (This list is not exhaustive)

• Assisting with Dressing and undressing
• Continence management
• Assisting with toileting, catheter care, stoma care and emptying commodes
• Completion of relevant medical log and reporting any inconsistencies
• Monitoring food and drink intake when needed
• Assisting with feeding if and when required
• General cleaning of the area used by the service user
• To comply with all company policies and procedures
• To partake, as required by the Manager in the induction programme and attend all refresher courses and regular in house training courses.
• To participate in staff, team and quality management reviews as directed by the manager.
• To complete all documentation related to vehicle operations as required.
• To wear protective clothing and PPE as issued.
• To ensure compliance with safe practice in respect of all passenger particularly wheelchair users.
• To ensure compliance with safe practice in respect of all passenger particularly wheelchair users.
• To maintain and operate vehicles in accordance with policies, procedures and issued Guidance.
• To ensure the cleanliness of all vehicles is maintained to a high standard
• To be accountable for all Transport vehicles.
• To alert the Transport Manager of any issues or concerns that may affect service provision and safe operation of vehicles.
• To alert the Transport Manager management of any health and safety issues affecting safe operation of transport
• To adhere to key operational procedures at all times
• To undertake all training commensurate with the post
• To be accountable for your working practice and take responsibility for maintaining and improving your knowledge and skills.
• To undertake any reasonable request or other duty deemed appropriate by the manager
• Check equipment on the Bus daily is in good working order, complete safety checks.  Report to Ops Manager if any concerns or defects found.
• Record Mileage Daily.
• Complete Driving license checks annually and inform Ops Manager if there are any concerns.
• All  Staff to read and sign the Health  and Safety Policy.
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